Privacy Policy

SRC Farms ("the App") is an Android and iOS application operated by SRC Farms Private Limited ("the Company", "we", "us", or "our"). This Privacy Policy ("the Policy") outlines how we collect, use, protect, and share information obtained from users ("Users") of the App and our website at srcfarms.com.

By accessing and using the App or our website, Users acknowledge that they have read and understood this Policy and consent to the Company's collection, use, and disclosure of their personal information in accordance with this Policy.

If you do not agree with the terms of this Policy, please do not use or access the SRC Farms platform.

We collect two types of information from our Users:

APersonal Information

BNon-Personal Information

We use the information we collect for the following purposes:

• 🥛To process and fulfill milk and dairy product delivery orders
• 💬To communicate with Users regarding their orders and subscriptions
• ⚡To improve and optimize the App and overall user experience
• 🎧To respond to user inquiries, requests, and provide customer support
• 📣To send promotional offers, updates, and relevant notifications about our products
• 🔒To detect, prevent, and address technical issues or fraudulent activity
• ⚖️To comply with applicable legal obligations and regulations

The Company may share Users' personal information with third-party service providers who assist in delivering milk to Users or provide other services related to the App — such as payment processors, logistics partners, and cloud hosting providers.

The Company may also share Users' information with law enforcement or government officials if required to do so by law or in response to valid legal process.

The Company takes appropriate security measures to protect Users' personal information from unauthorized access, disclosure, or destruction.

The Company will retain Users' personal information for as long as necessary to fulfill the purposes for which it was collected — primarily to maintain your subscription and delivery history — unless otherwise required by applicable law.

Upon account deletion or written request, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or regulatory reasons.

As a User of our platform, you have the following rights regarding your personal data:

• 👁️

  Right to Access

  Request a copy of the personal data we hold about you

• ✏️

  Right to Correction

  Request correction of inaccurate or incomplete data

• 🗑️

  Right to Deletion

  Request deletion of your personal data ("right to be forgotten")

• 🚫

  Right to Object

  Object to processing of your data for marketing purposes

• 📦

  Right to Portability

  Request your data in a portable, machine-readable format

To exercise any of these rights, please contact us at srcfarms11@gmail.com

The Company reserves the right to update this Policy from time to time to reflect changes in our practices or legal requirements. Users are encouraged to periodically review this Policy for any changes.

The updated Policy will be effective upon posting to the App and website. We will notify registered Users of significant changes via email or in-app notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.